Wellbeing & Covid-19

Our commitment to safety and well-being includes protocols to reduce the spread and exposure to Covid-19.

We look forward to welcoming guests back to The Convent Hotel. The safety, health and well-being of our guests and our staff is of the upmost importance to us. That’s why we are following all the health, safety and cleaning advise issued by the New Zealand Ministry of Health in response to Covid-19.

This means we will be requiring all staff, guests and visitors of The Convent Hotel aged 12 and over to be fully vaccinated. We will be requiring proof of vaccination status and identification upon check in or prior to your arrival time. Your vaccine certificate can be requested here

Your my vaccine pass will be checked by staff on or prior to arrival. Please ensure you also scan in via the Covid tracer app or manual record process. Due to The Convent Hotel and Ada Restaurant having a shared entrance, you may be requested to show your vaccination status on re-entry to the hotel, not just on your initial arrival. While we do our best to get to know all our visitors, please be patient with us as we will have staff changeovers during your stay, all of whom are required to enforce vaccination checks. Please make sure you are carrying your electronic or physical proof of vaccine with you at all times when coming and going from the hotel.

If you have a legal vaccination exemption, we will require proof endorsed by the Ministry of Health.

Rest assured, enhanced cleaning and disinfection procedures are implemented in all public, high-contact areas at our hotel and we will continually evaluate and adapt our cleanliness protocols to meet the evolving challenges presented by COVID-19.

We also have protocols in place to respond to New Zealand’s COVID Alert/Traffic Light Levels, which include social distancing protocols and contactless check in on request and where needed.

Our hotel has fresh air vents circulating throughout and in every room offering constant ventilation.

Wellbeing and COVID